Questions about an order, a product or a prescription? You can reach us by phone during opening hours, by email, or in any of our stores.
Where is my order?
You will get a tracking link by email as soon as your parcel is dispatched. If it has not arrived within 5 working days of dispatch, contact us and we will open an enquiry with DPD.
Can I change my delivery address?
We prioritise fast dispatch, so it may not be possible to amend an order once placed. Contact us straight away and we will do what we can.
Do you deliver outside Ireland?
We ship within the Republic of Ireland only.
Can I return something?
Most online orders can be cancelled within 14 days of receiving them, and you then have a further 14 days to send the goods back. Some items cannot be returned once supplied unless they are faulty — medicines and pharmacy-only products, and cosmetics or hygiene items that have been opened. Please contact us before sending anything back. The full detail is in our
Returns & Refunds policy.
Can I speak to a pharmacist?
Yes, at any time during opening hours — by phone, email or in any of our stores. There is no charge and no appointment needed.
